Customer Testimonials

Customer Testimonials
I own a Chantal Bridge Polished Tea Kettle. I have enjoyed my tea kettle for many years and I have received many compliments on its style. Unfortunately, I accidentally boiled out my kettle causing the knob to melt. I called the Chantal customer service department to inquire about a replacement knob for my kettle. To say they were helpful is an understatement. They were friendly and extremely helpful in getting a replacement top for my kettle to me expeditiously.

Chantal customer service is great. I am able to continue enjoying my tea kettle ;-)

Thanks again,

Bessie V.

Bessie Valentine Gillespie

Added Mar 14, 2019

Working with Chantal, initially to repair my 10 plus year old Classic Stainless tea kettle has been an amazing process. Thank you so much for taking care of me. I have enjoyed using my Chantal kettle every morning and evening for more than 10 years. It's well built, low maintenance, and I get many compliments on its' lovely design.
Many thanks for a product well made and wonderful customer service.
Lynn N.

Lynn Neu

Added Mar 6, 2019

I got this for my daughter and she loves this. It met of of our criteria and was the only one that I could find that did.We wanted a griddle that:

1. Was not coated.
2. Could be used un any cooktop
3. Was durable.
4. From which excess fat could drained.
5. Would cover 2 burners

The non-opposing handles are a great design idea. Well designed and well made.

Frank Kaltreider

Added Jan 10, 2019

Had to say so long to our green, yes, green chantel tea kettle. Over the years, @ 30+, it has boiled out a couple of times but kept on whistling until we noted a tiny rust hole about a week ago. We were thrilled to find the identical kettle is still being made. Today we said hello to our new chili red Chantal. What better could be said...30 years. 5+++++ stars.


Added Dec 28, 2018

I returned home from work, the gym, and shopping one night last week to a strange odor. After greeting my pets and settling in for the evening I went to the kitchen to prepare dinner. I was horrified to find that I had left my Chantal tea kettle on the stove - with the burner on!! It had to have been on for at least 24 hours. I turned off the burner, set the kettle aside and thanked God that there had been no fire. I checked the teapot a couple hours later and some of the enamel started to flake off the bottom and cracks started to appear. I can not believe that there is a teakettle with that strength and you can bet that I will be replacing it with the same brand. Thank you for making such a great product.


Added Nov 27, 2018

I recently purchased the chantal tea kettle in fire engine red. I am very pleased with it and expect to get many years of service from it. Love, love, love the color!

Janet Robinson

Added Nov 5, 2018

In the past year, I decided to purchase a teapot called the Mia Ekettle that’s made by Chantal. It's plastic free, stainless steel, and is 32 ounces. It had a high rating and was a perfect size for me. After ten months of use, I had a problem with it. I'm not sure if it was my fault or the teapot's but I called Chantal. Without going into what I think I did to the pot, I will tell you the representative (Kay) could not have been nicer. I can tell you it was so nice to deal with a company that stood behind its product. From now on, I will not have to do any research before purchasing a household item. Chantal will be my go-to company for purchases. Thank You Chantal!

Lindsay Castor

Added Sep 26, 2018

These are the Greatest Travel Mugs ever! The hold your beverage, whether hot are cold, beyond your expectations. I recommend this mug with a five star! My husband and I have enjoyed how the mugs hold our beverages for hours upon hours, even days! Thank You Chantal

Lady Vee Malone

Added Aug 23, 2018

I have own my White Chantal Enamel on Steel cookware for 32 years, and can't imagine myself cooking on anything else.

mercedes anez

Added Aug 16, 2018

I recently bought your Ceramic French Press (4 cup) and this is seriously the best one I've ever owned! I think the ceramic body, instead of thin glass other brands use, is what makes this product the best one on the market.

Heidi Taylor

Added May 13, 2018