Customer Testimonials

Customer Testimonials
Thank you. I own a set of Chantal pots and pan. They are red enamel. Before leaving for work, I put some eggs on to boil with the intent to finish cooking them and putting them in the refrigerator to eat later. I got distracted with a problem at my office, left the house and completely forgot that I had left the eggs cooking on the stove.

I returned home almost 10 hours later. The house smelled awful. The stove was still on. All the water had boiled out of the pot. The eggs had exploded all over the kitchen, yet my Chantal pot was still on the stove right where I left it, taking all that heat.

My home should have been burnt down, but thanks to your product, it wasn't.

Thank you for your great product.

Customer for life.

Patrick Thornton

Patrick Thornton

Added Aug 26, 2019

Love your holiday designs but never find them on your web site or in cooking stores. Only find at TjMaxx or Homegoods and have to haunt them in order to get them. Where can I find them?


Added Aug 19, 2019

I purchased the ceramic French press coffee pot from a store here in my town. I love it! I had never had French pressed coffee until I ordered a coffee at the Fritz and that was the way they served it in a cup size. Then....I thought, maybe they make some kind of kettle that would heat quickly and be the exact amount for this press. They do!!
I ordered it also and am extremely pleased with your products! The kettle makes it so much easier.
Thanks! I will tell everyone I know about these two items.

joni mccoy

Added Jul 23, 2019

Please bring back the small blue enamel on steel saucepan. I’ve used it so much in the last 25 years that it’s starting to go. I would love to replace it. The other pieces are still great.


Added Jun 4, 2019

I own a Chantal Bridge Polished Tea Kettle. I have enjoyed my tea kettle for many years and I have received many compliments on its style. Unfortunately, I accidentally boiled out my kettle causing the knob to melt. I called the Chantal customer service department to inquire about a replacement knob for my kettle. To say they were helpful is an understatement. They were friendly and extremely helpful in getting a replacement top for my kettle to me expeditiously.

Chantal customer service is great. I am able to continue enjoying my tea kettle ;-)

Thanks again,

Bessie V.

Bessie Valentine Gillespie

Added Mar 14, 2019

Working with Chantal, initially to repair my 10 plus year old Classic Stainless tea kettle has been an amazing process. Thank you so much for taking care of me. I have enjoyed using my Chantal kettle every morning and evening for more than 10 years. It's well built, low maintenance, and I get many compliments on its' lovely design.
Many thanks for a product well made and wonderful customer service.
Lynn N.

Lynn Neu

Added Mar 6, 2019

I got this for my daughter and she loves this. It met of of our criteria and was the only one that I could find that did.We wanted a griddle that:

1. Was not coated.
2. Could be used un any cooktop
3. Was durable.
4. From which excess fat could drained.
5. Would cover 2 burners

The non-opposing handles are a great design idea. Well designed and well made.

Frank Kaltreider

Added Jan 10, 2019

Had to say so long to our green, yes, green chantel tea kettle. Over the years, @ 30+, it has boiled out a couple of times but kept on whistling until we noted a tiny rust hole about a week ago. We were thrilled to find the identical kettle is still being made. Today we said hello to our new chili red Chantal. What better could be said...30 years. 5+++++ stars.


Added Dec 28, 2018

I returned home from work, the gym, and shopping one night last week to a strange odor. After greeting my pets and settling in for the evening I went to the kitchen to prepare dinner. I was horrified to find that I had left my Chantal tea kettle on the stove - with the burner on!! It had to have been on for at least 24 hours. I turned off the burner, set the kettle aside and thanked God that there had been no fire. I checked the teapot a couple hours later and some of the enamel started to flake off the bottom and cracks started to appear. I can not believe that there is a teakettle with that strength and you can bet that I will be replacing it with the same brand. Thank you for making such a great product.


Added Nov 27, 2018

I recently purchased the chantal tea kettle in fire engine red. I am very pleased with it and expect to get many years of service from it. Love, love, love the color!

Janet Robinson

Added Nov 5, 2018