Teakettles - FAQ

What if my teakettle doesn't whistle?

The whistle is an important feature of the Chantal teakettle because it prevents boiling the kettle dry. If your teakettle doesn't whistle, use the checklist below. Make adjustments to your teakettle only when it's cool to avoid the dangers of hot water and steam.


  1. The water must come to a boil for the kettle to whistle.


  2. Make sure your Hohner whistle is free of mineral deposits by boiling a solution of 1 quart water and ¼ cup vinegar in your kettle for 10 to 15 minutes.


  3. Push down on the lid to make sure it's on tight. Also, make sure the gasket is in place. The gasket is the black rubber ring on the lid rim.


  4. Check for condensation. As the kettle heats up and steam is pushed through the whistle, condensation will occasionally form on the whistle reeds. This will cause the whistle not to sound. Simply flip the whistle lever up and down repeatedly (use a potholder to avoid burning your hand) until the reeds are free of condensation. If the whistle still does not sound, it may be necessary to let the kettle completely cool down and then blow through the whistle to remove excess condensation.


  5. If your teakettle still does not whistle, contact Chantal Customer Service at 1-800-365-4354.

What if my teakettle's whistle flipper does not close properly?

The whistle on your teakettle has several moving parts. As such, the flipper might become a little difficult to close.

To remedy this situation, open the flipper of the whistle and spray a small amount of cooking oil onto the end of the metal tongue, and...VOILA, the flipper opens and closes smoothly again.

How To Make A Proper Pot Of Tea


  1. Preheat your ceramic teapot by pouring boiling water into it. This will enhance the extraction process by preventing the water from cooling too fast, and will keep the tea hot for a longer period of time after it's brewed. If desired, you can also preheat your teacups.


  2. Boil fresh, cold filtered water in Chantal's kettle.


  3. Pour out the hot water sitting in the teapot. Measure in your tea leaves (use one teabag or measure one teaspoon into a tea strainer for each cup of tea), add boiling water and cover.


  4. For variety, you can add whole cloves, fresh mint leaves, slivers of fresh peeled ginger or cardamom pods along with the tea leaves before brewing.


  5. Steep for three to five minutes, depending on your personal taste. Keep in mind that it's easy to get distracted and steep too long which will result in bitter tea. We recommend using a timer.


  6. Remove tea bag or strainer, pour and enjoy!

Did you know...


  • Used tea leaves are an excellent fertilizer for potted plants. Watering plants occasionally with cool tea is also good.


  • Afternoon tea was the invention of Anna, wife of the Seventh Duke of Bedford. At that time, only two planned meals a day were customary - a hearty breakfast and a late evening dinner. Anna, in an effort to ease that "sinking feeling" began instructing her servants to prepare tea and scones in the late afternoon.

If you have comments, ideas or suggestions for Chantal Cookware, please write to:
Chantal Customer Service
5425 North Sam Houston Parkway West
Houston, TX 77086

© 2015, Chantal Cookware Corp.