Enamel Cookware Warranty

 
Chantal warrants that the pot and lid will have no defects in material or manufacture that will render them unserviceable for the duration of the first user's ownership, beginning on the date of purchase by the first user.

For warranty coverage, you must present your receipt to prove date of purchase.

This warranty does NOT cover (1) ordinary wear and tear (such as scratches, dents or stains to the body of the pot or stainless steel rims, external or internal surfaces that do not impair the functional utility of the product), (2) impact damage or breakage, (3) heat discoloration, minor imperfections and slight color variations in the enamel, metals or glass, which are a normal part of the craftsmanship, (4) extreme temperature changes (such as pre-heating cookware empty, letting liquids boil dry, immersing hot pot or lid into cold water or resulting damage to the pot and/or other property, (5) Improper cleaning methods causing scratches, or (6) other misuse.

Failure to follow the accompanying Use and Care instructions or use of the Pot in commercial applications will void this warranty.

ANY IMPLIED WARRANTIES, INCLUDING THE WARRANTY OF MERCHANTABILITY, THAT APPLY TO ANY PARTS OF THE COOKWARE ARE LIMITED IN DURATION TO THE PERIOD OF THE EXPRESS WARRANTIES GIVEN ABOVE FOR THOSE SAME PARTS. CHANTAL DISCLAIMS THOSE WARRANTIES THEREAFTER. Some States do not allow limitations on how long an implied warranty lasts, so the above limitation may not apply to you.

Your remedy for breach of this warranty is replacement of the pot. If your returned pan is covered by this warranty, you will not be charged for shipping and handling. If, however, your returned pan is not covered by this warranty, you will be responsible for a shipping and handling fee. This is the exclusive and sole remedy for any breach of warranty.

IN NO EVENT SHALL CHANTAL BE LIABLE FOR ANY INCIDENTAL OR CONSEQUENTIAL DAMAGES, INCLUDING DAMAGE TO OTHER PROPERTY. Some States do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation may not apply to you.

This warranty gives you specific legal rights and you may also have other rights which vary from State to State.

Chantal Non-Stick Cookware is covered under a separate Warranty.

Chantal Non-Stick 5 Year Warranty

Chantal Non-Stick Cookware has a limited 5 year warranty from date of purchase. This warranty guarantees repair or replacement at no charge of any piece of cookware showing defects in material or workmanship under normal use following the preceding use and care instructions. If an item is no longer available, a pan of similar value will be substituted. Every piece of Chantal Non-Stick Cookware goes through two separate quality control check points and is deemed to be of highest quality.

    This warranty does NOT cover:
  1. Any problem arising from ordinary wear and tear, misuse, dropping or exposure to extreme temperatures. Extreme temperature means: preheating empty, letting liquids boil dry, allowing gas flames to come up the sides of the pan, sudden temperature changes.

  2. Minor imperfections and slight color variations in the enamel or metals which are a normal part of the craftsmanship.

  3. Wearable components that can be replaced. If you have questions, please call or write to Chantal Customer Service. Any Chantal Cookware to be returned for evaluation must be authorized by Chantal's Customer Service Department. Thank you for buying Chantal.

Chantal Corp. reserves the right to make changes and improvements in design without making changes to previously manufactured items.

If you have any questions, call 1-800-365-4354 and ask for Chantal Customer Service or e-mail us through our website, www.chantal.com. Any product return must be authorized by Chantal's Customer Service Department.

© 2015, Chantal Cookware Corp.