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Swan Stainless Teakettle
1.8 quart / 1.72 liter Swan Stainless Teakettle Use & Care
Important: Read all instructions before using your new teakettle. Save these instructions.
Important Warnings & Instructions
Teakettle handle and whistle may get hot. ALWAYS USE POT HOLDERS OR OVEN MITTS WHEN HANDLING TEAKETTLE OR FLIPPING THE WHISTLE LEVER OPEN to prevent possible burn injury.
Do not overfill the teakettle. Overfilling the teakettle can cause boiling water to be forced out of the spout. You could be burned. The water level should never touch the rim of the spout.
If you have a gas stove, do not allow the gas flames to rise up the sides of the teakettle. They can make the stainless steel handle too hot to touch, risking burns, and will tarnish the teakettle.
After the water boils, turn off the heat and allow the teakettle to stand for 15 seconds before flipping the whistle open (using an oven mitt) and then pouring the water.
Never let water in the teakettle boil dry. Leaving a dry teakettle on a hot burner can melt the aluminum base and damage the teakettle and burner and be a possible source of fire.
DO NOT LEAVE A HEATING TEA KETTLE UNATTENDED. Forgotten teakettles boil dry. DO NOT RELY ON THE WHISTLE to remind you about an unattended teakettle. The whistle may occasionally not sound (see section to right).
If water has been boiled dry from the teakettle and the bottom disc has melted, TURN OFF HEAT and do not remove teakettle until it has cooled. Do not reuse a teakettle that has boiled dry and the aluminum has melted.
Useful Hints
Before first use, wash the inside and outside with hot soapy water, rinse and repeat. This will ensure that any oil residue left from manufacturing is completely removed.
Water must come to a boil for teakettle to whistle.
Do not heat teakettle empty or add cold water to a hot teakettle (let teakettle cool at room temperature before re-filling). Adding cold water to a hot teakettle can cause blue/brown heat discoloration to appear.
Tap water may cause mineral build-up or spots on the inside of your teakettle and may cause the whistle to stop working. Use filtered water to prevent mineral buildup and to extend the life of your teakettle. If you notice mineral deposits in the inside of your teakettle, remove them by regularly boiling a solution 1 quart of water with 1/4 cup of vinegar for 10-15 minutes. Rinse.
To keep your teakettle spot-free, rinse in hot water and hand dry. You may want to occasionally clean your teakettle with Chantal Stainless Steel & Aluminum Cleaner. Note: Everyday use may result in minor scratching, but this will not affect performance. DO NOT use steel wool, scouring pads, oven cleaners, bleach or strong abrasive cleaners.
When storing your teakettle for a period of time, keep the lid and whistle open to dry out the interior, but only when it's cool to avoid the dangers of hot handles, hot water and steam.
Frequently Asked Question:
What if my teakettle doesn't whistle?
If your teakettle doesn't whistle, use the checklist below. Make adjustments to your teakettle only when it is cool to avoid the dangers of hot handles, hot water and steam.
The water must come to a boil for the teakettle to whistle.
Make sure your whistle is free of mineral deposits by boiling a solution of 1 quart water and 1/4 cup vinegar in your kettle for 10 to 15 minutes.
Push down on the lid to make sure it's on tight and that excessive steam isn't escaping.
Push down on the whistle to make sure it closes flush onto the spout.
Check for condensation. As the teakettle heats up and steam is pushed through the whistle, condensation will occasionally form on the whistle reeds. This could cause the whistle not to sound. Turn off the burner and let the teakettle stand for 15 seconds. Simply flip the whistle lever up and down repeatedly (use a potholder to avoid burning your hand) until the reeds are free of condensation. If the whistle still does not sound, it may be necessary to let the kettle completely cool down and then blow through the whistle to remove excess condensation.
If your teakettle still does not whistle, contact Chantal Customer Service at 1-800-365-4354 for a replacement whistle.
Limited Warranty:
Chantal warrants that the teakettle's whistle, lid, and handle will stay free of defects in material and workmanship for a period of one year from the date of purchase by the first user. You must present your receipt to prove date of purchase. This warranty does NOT cover (1) ordinary wear and tear (such as scratches, dents or stains to external or internal surfaces that do not impair the functional utility of the product), (2) non-functionality of the whistle that can be fixed using the steps outlined above, (3) impact damage, (4) heat discoloration, boiled dry teakettle resulting damage to the teakettle and/or other property, or (5) other misuse. Failure to follow the accompanying Use and Care instructions or use of the teakettle in commercial applications will void this warranty.
ANY IMPLIED WARRANTIES, INCLUDING THE WARRANTY OF MERCHANTABILITY, ARE LIMITED IN DURATION TO ONE YEAR FROM THE DATE OF PURCHASE BY THE FIRST USER. CHANTAL DISCLAIMS THOSE WARRANTIES THEREAFTER. Some States do not allow limitations on how long an implied warranty lasts, so the above limitation may not apply to you.
Your remedy for breach of this warranty is replacement of the teakettle. You will be responsible for a nominal shipping and handling fee. This is the exclusive and sole remedy for any breach of warranty.
IN NO EVENT SHALL CHANTAL BE LIABLE FOR ANY INCIDENTAL OR CONSEQUENTIAL DAMAGES, INCLUDING DAMAGE TO OTHER PROPERTY. Some States do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation may not apply to you.
This warranty gives you specific legal rights and you may also have other rights which vary from State to State.
If you have any questions, call 1-800-365-4354 and ask for Chantal Customer Service. Any product return must be authorized by Chantal's Customer Service Department. Use an Oven Mitt when Kettle is Hot!
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